About Us

WE CARE ABOUT THE DETAILS


Our company pays special attention to the details of every project to ensure the complete satisfaction for each client. Our goal is to enhance the exterior of your property, raise the value and achieve the highest level of aesthetic excellence.

CUSTOMER SATISFACTION GUARNTEED

Your satisfaction is our priority and we strive to provide a service we are proud of.  We start every project by providing a thorough consultation to understand your goals and the needs of the project. We do this to guarantee that the project is completed according to your preferences. 

JOB SCHEDULING AND IMPLEMENTATION

Although delays are sometimes brought on by the weather, plant availability, or some other unforeseen condition, our goal is to work in a timely fashion and bring your job to a successful completion. It is our policy that Sunday is a day of rest.

Business Owner of Garden Secrets

Meet Katie Hesse - Owner

Established in 2018, Garden Secrets was started when the owner Katie, decided to take her lifetime of gardening experience and channel it into a sustainable, viable gardening service. Unlike the typical landscaping service, Garden Secrets is dedicated specifically to the care and quality of the individual plants as well as the well-being of the garden as a whole. Garden Secrets is dedicated to maintaining an honest, reliable, customer service driven experience for our clients and a socially positive work atmosphere for our employees.


Katie was born and raised on a hobby farm in Southern Minnesota. Her lifetime love of gardening came from working in the garden with her grandmother. Katie has spent the last 4 years as the Head Gardener at Schell's Brewery in New Ulm, MN. She was responsible for designing, growing, planting and maintaining over 34,000 annuals and the entire grounds every year. Gardening became more than just a job to Katie, it became a true passion in her life. Over the years, this has showed in her talents and in all aspects of her work as a Gardener. In 2018, she started her own business, Garden Secrets, LLC. She is now currently serving clients in Southern Minnesota and the Southern Twin Cities Metro Area. 

Disclaimers & Policies

WARRANTY

GARDEN SECRECTS, LLC guarantees trees, shrubs and vines exclusively. The guarantee applies through installation and for a period of one year after the date of installation. Exceptions: Homeowner neglect, abuse or damage by others, including animals and unusual phenomena or incidents which are beyond the control of GARDEN SECRETS, LLC. The warranty shall not include damage or loss of trees, shrubs or vines caused by fires, floods, freezing rains, drought, lightning storms or damaging winds, winter kills caused by extreme cold and severe winter conditions not typical of planting area. We cannot be held responsible for damage done by rodents, pets, deer, rabbits or other such factors beyond our control. In the case of plants that we transplant, it is the client's understanding that these efforts are not always successful, but that GARDEN SECRETS, LLC will apply all of our knowledge, skill and expertise to help the plant survive. Therefore there is no implied guarantee for plants that have been transplanted. 

CALL BEFORE YOU DIG

GARDEN SECRETS, LLC is not responsible for any lines that are not marked by Gopher State One Call. We ask that you notify us as to where your underground sprinkler systems, cable lines, invisible pet fences and outdoor lighting wires are located so we can do our best to avoid these shallowly buried lines. We are not responsible for damage done to such lines, but will do our best to keep from disturbing them. GARDEN SECRETS, LLC is responsible for contacting GOPHER STATE ONE CALL whenever larger holes need to be dug so we have reasonable assurance as to the location of existing electric, gas, phone, sewer and water lines.

REPORT A CONCERN

Garden Secrets is committed to providing quality services with honesty and integrity in a safe environment. Any person who suspects an issue of standards may seek additional information and/or discuss the concern with Katie H., Owner at any time by phone at (507) 217-3044, fax (507) 359-4742 or by email at GardenSecrets@yahoo.com. Confidentiality is assured!

CUSTOMER SATISFACTION SURVEY

Garden Secrets, LLC is committed to providing exceptional customer service. Please take the time to fill out our survey and rate our service. We love to hear your feedback and if there are any ways we can continue providing top rated services.

PHOTO CONSENT

Garden Secrets provides the utmost attention in respecting our clients' privacy. We therefore, ask our client's to release consent of any photos taken during your project. We will never use any photos that have house numbers, mailboxes, street names, property owner's or vehicles in any photo we use for marketing purposes. This allows the release of images captured to Garden Secrets to be used for media publications and social media purposes only.

SOFTSCAPE SERVICES

Garden Secrets performs softscape services – which means working with landscape elements that do not involve construction. We do not perform hardscapes services such as lawn care, patio installations, tree, shrub or stump removal, tree trimming, or installing balled & burlapped trees. Our softscape services that we offer include tree care and assessment, stepping stone pathways, soil conditioning, new plantings, minor garden edging and repair, small tree and shrub installation.